Canceling Orders

Once your hair has been received and sent to the lab, you cannot receive a refund. If you have not sent us your hair within 60 days, however, you can receive a full refund, minus on-line credit … [Read more...]

The Turnaround Time

Once we have received your hair sample, it will take approximately two weeks to complete the analysis, which includes Dr. Hull's interpretation time. Dr. Hull will email you when she has received the … [Read more...]

Cost of Hair Analysis Interpretation

Came across your hair analysis web site and my wife and I are ready to send you our hair samples for testing. Is your personal interpretation of the hair analysis report included in the cost, or is it … [Read more...]

Do I have To Order Online?

No, you do not have to order online. We created our online ordering system primarily for those in rural areas of the USA and for our patients in other countries. But for anyone around the world, you … [Read more...]