If you request a refund, but it has been over 60-days, you can do a credit services swap, like have a phone consultation with Dr. Hull.
Once your hair has been received and sent to the lab, you cannot receive a refund.
If you have not sent us your hair within 60 days, however, you can receive a full refund, minus on-line credit card fees. After 60 days, no refund will be granted, and the hair testing will proceed when you are ready.
If you need to postpone the test at any time, we will retain your payment, submission form, and hair sample in our files, and when you are ready, we will proceed with no additional payment due.
Credit For Payment
If your hair sample has not been sent to Dr. Hull within 60 days, a refund cannot be issued, but credit for payment can be applied to our other services.
- You can submit a hair sample for another person,
- You can have a 60-minute phone consultation with Dr. Hull to discuss your health concerns.
About Dr. Janet Starr Hull